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GUARANTEE:
We guarantee that our merchandise is free of manufacturing defects. Please do not hesitate to contact us about any problem you may have with our products. Customer Satisfaction has been the backbone of our success.
RETURN POLICY:
In the unlikely event you are unhappy with an item for any reason, it can be returned unworn within 14 days of confirmed delivery date for an exchange or merchandise credit. Sorry, no cash refunds. Shipping charges are non-refundable. Please contact us for return instructions.
* All returns must have a valid RMA number (Return Merchandise Authorization). Any item returned without a valid RMA number will be rejected/returned.
* Returned items must be in their original condition and include all original documents & gift boxes.
* Items that have been worn, altered and/or damaged by the buyer/user will not be accepted.
* Shipping, handling and insurance costs are non refundable.
* We are not responsible for items lost or damaged in transit.Insurance is highly recommended for this reason.
All Returns must be sent for processing to:
CaratsonFire.com
C/O Tina Drury
4223 S 38th Street
Omaha, Nebraska
Zip 68107
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